Send what you know.
Choose a few categories, tell us where the work is, and describe what needs attention.
- Plain language is welcome.
- Several jobs can go in one request.
- No account or payment needed.
FROM ‘I SHOULD’ TO ‘IT’S SORTED’
A simple start.
A clear way forward.
You don’t need a polished brief. You need someone to understand the problem.
Agree before we start.
We review the request, ask any useful follow-up questions and confirm what can be done.
- Scope, materials and price are agreed first.
- Access and timing are arranged with you.
- Extra work needs a fresh go-ahead.
Know what was done.
The agreed work is recorded so you can close the loop with your team, property contact or accounts department.
- Completion details and photos as agreed.
- A clear invoice with your job reference.
- Any remaining items are called out.
Photos help.
Perfection doesn’t.
After we respond, a wide photo of the area and a close-up of the problem can help clarify the work. Keep people, private documents and access codes out of the frame.
A request starts a conversation. It does not reserve an appointment or authorize a charge.
LET’S GET IT SORTED
One list. A little less on your mind.
Start with what you know. We’ll help work out the rest.